Location:  Weston, Florida	Function:  Customer Service
Requisition #:  68076	Position Type:  Full-Time Employee

Company Overview

Imation is the only company in the world solely focused on the development, manufacture and supply of removable data storage products spanning the four pillars of magnetic, optical, flash and removable hard disk storage. In addition to the Imation brand, Imation's global brand portfolio includes the Memorex brand; one of the most widely recognized names in the consumer electronics industry, famous for the slogan, "Is it live or is it Memorex?"

Job Overview

The Account Service Coordinator’s role will focus on providing a high level of customer support to select key retail accounts. This position will report to the Customer Service Manager and will work closely with internal functional groups, i.e., supply chain, logistics, distribution, etc. as well as directly with our customers and outside sales teams. Responsibilities This position will handle all areas of inside customer sales including but not limited to: Processing of customer purchase orders Responding to customer inquiries and communicating issues/anticipated delays Routing and tracking of customer shipments Creating and transmitting advance ship notifications and invoices/adjustments Research and resolution of vendor compliance charges Preparation of customer and sales data report, as needed Building and maintaining customer relationship Acting as backup for CSR colleagues

Qualifications

Skills Associate Degree preferred but not required 2 – 5 years of CS experience preferably in a consumer package goods distribution/manufacturing environment Highly motivated, detail-oriented self-starter Ability to multitask and possesses strong analytical and problem solving skills Solid written, oral and interpersonal communication skills Ability to work in a high paced environment under pressure Excellent telephone skills MS Word, Excel Proficient Education High School Diploma or Equivalent - Required Associates Degree - Preferred Experience 3-5 Years - Required