Check out the Frequently Asked Questions to take advantage of out expert troubleshooting, get the latest updates, and learn about tips for using your Imation products. For more information, including brochures, demos, and spec sheets, visit the Odyssey™ Mobile USB Adapter.

What is the correct procedure to attach the Mobile USB Adapter and an Odyssey cartridge to my PC?

Why are there two USB plugs on the Adapter?

What is the proper way to disconnect a cartridge from the Mobile USB Adapter?

Why is it sometimes hard to remove the cartridge from the Adapter?

Will the Mobile USB Adapter work with write-protected cartridges?

Will the Mobile USB Adapter work with all Odyssey cartridges?

I have connected both USB cables first and then attached the cartridge, but my PC is still not recognizing the cartridge.

How can I tell if my Odyssey Cartridge is not getting enough power from the USB port?

What is the purpose of the round connector to the right of the USB cable on the Adapter?

If you have additional questions or comments, please contact our Technical Support.

What is the correct procedure to attach the Mobile USB Adapter and an Odyssey cartridge to my PC?

First connect the black USB plug to a USB port on your system then attach the cartridge to the Adapter. If you insert the USB plug when a cartridge is already attached there is a chance the system will not recognize the cartridge.

Why are there two USB plugs on the Adapter?

The gray USB plug can be used if your PC USB ports do not supply enough power to the Adapter. If the gray plug is needed, plug both the black and gray USB plugs into your PC first and then attach the cartridge to the Adapter.

What is the proper way to disconnect a cartridge from the Mobile USB Adapter?

Microsoft Windows: It is always best to issue the "Safe Removal" command before removing the cartridge from the Adapter or before disconnecting the Adapter USB plug from the Computer if a cartridge is still attached.

MAC: Before removing the cartridge from the Adapter or before disconnecting the Adapter USB plug from the Computer if a cartridge is still attached drag the disk icon for the Odyssey Cartridge to the Trash.

Why is it sometimes hard to remove the cartridge from the Adapter?

To remove the Odyssey cartridge from the Mobile USB Adapter, hold the Adapter on the sides (gray stripes) with one hand then pull the cartridge out with your other hand. Do not press down on the Odyssey logo area of the Adapter, doing so makes it difficult to remove the cartridge.

Will the Mobile USB Adapter work with write-protected cartridges?

No, you must first move the write-protect switch on the cartridge to the unlocked position before attaching the cartridge to the Adapter. The write protect feature will still work in Odyssey docking stations.

Will the Mobile USB Adapter work with all Odyssey cartridges?

Yes.

I have connected both USB cables first and then attached the cartridge, but my PC is still not recognizing the cartridge.

If you are using a Windows PC you might need to open the Device Manager and "Scan for Hardware Changes". If this does not work you may need an external power supply (see Q9).

How can I tell if my Odyssey Cartridge is not getting enough power from the USB port?

If the blue light never flashes when the cartridge is attached to the Adapter or if you do not feel the vibration from the HDD disks rotating inside the cartridge this might indicate that there is insufficient power being supplied to the cartridge. If this is the case you need to plug in the second USB plug (see Q2) or you may need an external power supply (see Q9).

What is the purpose of the round connector to the right of the USB cable on the Adapter?

This is an auxiliary power connector. If you do not have two adjacent USB plugs available on your PC and one plug does not provide enough power for the adapter to work we recommend using the auxiliary power connector. The following power supply can be ordered if you need that capability:

• Mfg Part Number: EMS050120-P5P-SZ (6W 5V 1.2A Multi-Plug Power Supply)
  Digi-Key Part Number: T946-P5P-ND
  
  
• Specifications: (INPUT: 90 - 264VAC OUTPUT: 5VDC @ 1.2A PLUG: ID=2.1mm, OD=5.5mm, L=9.5mm. Tip=positive)